Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember preferences such as language and region
- Store shopping cart details
- Understand which products or pages you view
- Suggest content based on your browsing behavior
- Improve site performance and speed
Cookies may stay on your device for varying periods, up to a maximum of 400 days. When personal data is stored in cookies, we encrypt it for security.
You can reject or delete cookies through your browser settings, although this may limit certain features on our website.
Third-party service providers may place cookies on our behalf, but they are contractually restricted from using the data for any other purpose.
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Reviewing or Updating Your Personal Data
You may contact STEMLAB at any time to request:
- A copy of your personal data
- Corrections or updates to existing data
- Deletion of your data (where applicable)
Before making changes, we may verify your identity for security purposes.
Email: info@stemlabme.com
Requests may take up to 10 working days to process.
Data Security
STEMLAB takes data protection seriously. Our security practices include:
- Encrypted transfer of personal data
- Secure servers and restricted access
- Regular backups and failover systems
- Malware protection and vulnerability monitoring
- Compliance with legal and industry standards
All payment card details are processed through certified payment gateways and are never stored on our servers.
Delivery Policy
Once an order is confirmed, customers receive a shipment tracking number by email.
We use reliable delivery partners such as FedEx.
Typical delivery time: 4–6 business days.
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Cancellation Policy
Orders cannot be cancelled once dispatched.
If needed, customers may proceed through the standard return policy.
Policy Updates
STEMLAB may revise this Privacy Policy periodically to reflect changes in processing methods, legal requirements, or service improvements. Any significant changes affecting your privacy will be communicated when possible.
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How We Use CookiesÂ
Last Updated: 15 Nov 2025
This Cookie Policy explains how STEMLAB (a Brainy n Bright division) uses cookies and similar technologies—such as pixels and tracking tags—to recognize your device, enhance your browsing experience, and help us understand how our website is used. This policy outlines what cookies are, why we use them, and the options you have for managing them.
Some cookies may collect information that can identify you, or they may become personally identifiable when combined with other data. Any such personal information is handled in accordance with our Privacy Policy and applicable data protection laws.
By using our website, you acknowledge and agree that STEMLAB may use the information you provide to verify identity, conduct fraud checks, and enhance platform security. Identifying details may be shared with authorized verification agencies strictly for security purposes.
If you prefer not to allow cookies, you may adjust your preferences through our Cookie Settings or directly via your browser.
1. What Are Cookies?
Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They help the website function efficiently, store your preferences, and make your interactions smoother. Cookies may also assist in showing relevant advertisements based on your browsing patterns.
2. Why We Use Cookies
STEMLAB uses cookies to:
- Ensure our website functions properly
- Remember user preferences (such as language, login status, or region)
- Improve navigation and overall user experience
- Analyze how visitors interact with our pages
- Personalize content and recommend relevant products
- Support advertising and marketing efforts
- Enable social sharing features
Cookies help us understand what users find helpful and allow us to optimize the experience accordingly.
3. Types of Cookies Used by STEMLAB
Essential Cookies
Required for basic site functionality. These cannot be switched off as they enable features such as secure login, shopping cart functionality, and account management.
- Authentication cookies: Help you securely sign in and access your account.
- Session cookies: Keep you logged in during your visit.
Functional Cookies
These cookies remember your settings—like region, username, or language—to provide a more personalized experience.
Performance Cookies
Used to track how visitors use the website (e.g., most visited pages, time spent). This information helps us improve site speed, layout, and usability.
Marketing & Advertising Cookies
These cookies monitor your browsing habits to present advertisements that match your interests. They may be placed by STEMLAB or authorized advertising partners.
Third-Party Cookies
We work with trusted partners—such as analytics providers and advertising networks—who may set cookies to:
- Measure campaign effectiveness
- Deliver targeted ads
- Understand user engagement across our website
As a result, you may see STEMLAB advertisements when browsing other sites within these networks.
First-Party Cookies
These cookies are placed directly by STEMLAB. They support core website functions, personalize your experience, and help us analyze site usage to make improvements.
4. Cookie Retention
Cookies are stored only as long as needed to fulfill their intended purpose or as required by law. Once the purpose is complete, data is securely removed. Retention periods for third-party cookies are detailed in their respective privacy or cookie policies.
5. Managing Your Cookies
You can adjust or withdraw cookie permissions at any time via our Cookie Settings or through your browser.
Most browsers allow you to:
- Block all cookies
- Accept only first-party cookies
- Delete existing cookies
- Enable private browsing modes
Keep in mind:
- Blocking all cookies may disable certain features
- Removing cookies may reset saved preferences
- Some parts of the website may not work properly without essential cookies
For the best STEMLAB experience, we recommend keeping essential and functional cookies enabled.
6. Your Consent
By continuing to browse our website, you agree to our use of cookies. You may withdraw your consent at any time by modifying your cookie preferences or clearing cookies from your browser.
7. Data Privacy
For detailed information about how STEMLAB collects, uses, and protects your personal data, please refer to our Privacy Policy.
- Updates to This Policy
We may revise this Cookie Policy from time to time. Updates will be posted on this page, so please check back periodically for the latest version.
9. Contact Us
For questions about this Cookie Policy or how we use cookies, you may contact:
STEMLAB – Brainy n Bright
 B8 Building – 704 – behind Mall Of Emirates – Al Barsha 1
Dubai, United Arab Emirates
 Email: info@stemlabme.com
 Phone: +971 504641055
